What people ask us at the counter.

Yes, booking is essential to secure your slot. Weekends and school holidays often fill up a week ahead. Book online: instant confirmation.

Online at bassinvr.fr/en/book: choose your date, slot and number of players. Secure card payment, instant confirmation by email.

Yes, from 1 player in the large arena: if other players book the same slot, you play with them. The small arena can be booked from 2 players. On Mondays and Tuesdays, we only open for bookings of at least 4 players.

Yes, up to 24 hours before the session, by contacting us. Within 24 hours, changes depend on availability and may incur a fee.

The large arena from age 8, the small arena from age 6 depending on the game (some adventures from 12 or older), axe throwing from 14 and suction-cup axes from 6 to 13. Under 12s must be accompanied by an adult.

The centre has step-free access and accessible toilets. If you need anything specific, contact us before your visit so we can get everything ready for you.

The vast majority of players don't feel sick in free roam, because the physical movement matches what they see. For a first time, choose a teleport game: no continuous movement, so no risk.

Yes, the headsets fit over most frames. Protective foam pads are available for glasses wearers.

Yes. As a precaution, we advise pregnant women not to do VR, in line with the manufacturers' recommendations. The arena involves a lot of physical movement.

Allow about 1 hour on site: briefing, kitting out, actual play (usually 30 minutes), then debrief and scores. Arrive 20 minutes before your slot to check in.

You move freely around a real 200 m² arena while immersed in a virtual world. You walk, run and interact: your body does the moving, not a joystick.

No. The price shown is the final price, including VAT. Headset, backpack and controllers are included, with no equipment or service fees.

From age 8 for virtual reality. The children's Two games package includes the suction-cup version of axe throwing, with no blades.

4 to 8 people per package. For more, call us on 05 64 72 34 35.

Yes, in the children's packages: afternoon snack, brownie or marble cake, drinks and sweets. The adult packages include a drink and a sharing board.

It's our family day: €20 for the One game package and €30 for the Two games package per child, outside French school holidays.

The package is for 4 to 20 people. Above that, we'll give you a quote with rotations across the activities.

Yes, all or part of it, depending on the slot. Ask us for a quote.

The price depends on the number of people, the activities you want and how long you stay. Ask for a free quote with the form; we reply within 24 hours.

It's flexible: from 2 hours to a full day. We adapt the programme to your event and your timings.

Private hire works best from 20 people, and we host groups of 70 and more with organised rotations between the activities.

Yes! Breakfast from a local artisan bakery in Biganos. For meals: partnerships with local restaurants or a caterer. Our bar also serves tapas, XL Iberian sharing boards, sandwiches and drinks. Coffee machine available. We adapt everything to your needs.

90 m² lounge bar with sofas, tables, chairs, two 75-inch TVs, a microphone and speaker for your presentations or speeches. Coffee machine. Private room with a 75-inch TV, air conditioning and heating, and karaoke. Free WiFi. Accessible toilets.

Yes, free parking on site with space for coaches and minibuses. Address: 7 rue Louis Braille, 33380 Biganos. Easy access via the A660, 35 min from Bordeaux.